Frequently Asked Questions
Everything you need to know about your Sundae Body experience.
Are Sundae Body products suitable for sensitive skin?
Yes, our whipped body washes are formulated with gentle, skin-loving ingredients. However, we always recommend performing a patch test on a small area of skin before full application if you have highly reactive skin.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
Is Sundae Body cruelty-free and vegan?
Absolutely. We are proud to be 100% cruelty-free and vegan-friendly. We do not test on animals, and we do not use any animal-derived ingredients in our formulations.
What is your return policy?
Due to the personal nature of our products, we cannot accept returns on opened or used items for hygiene reasons. If your product arrives damaged or defective, please contact our support team within 14 days for a replacement or refund.
Can I use the whipped body wash as a shaving cream?
Yes! Our thick, creamy texture makes it a perfect 2-in-1 product. It provides a smooth glide for razors while leaving your skin hydrated and smelling delicious.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.